A Prescription for Patient Satisfaction

Learn how Patient Experience Management (PXM) can help your healthcare organization:

  • Create better patient experiences
  • Improve operational efficiency
  • Raise employee engagement
  • Optimize resource utilization

Improving patient satisfaction is critical for the success of healthcare organizations. This white paper examines how organizations can deploy PXM to engage patients to positively improve experiences and outcomes.


Preview the white paper:

A Prescription for Patient Satisfaction
Dealing with Patient No-Shows
How To Create Better Patient Experiences
How To Reduce Patient Visit Times

Yes, I want to improve my patient satisfaction scores

Please complete the form, and we'll send you a copy of the white paper.

Why Q-Flow?

Q-Flow is the core platform that powers our suite of next-generation customer experience and queue management solutions. This comprehensive software empowers businesses to seamlessly manage and optimize omnichannel customer journeys and streamline back-office processes.


Improve Customer Loyalty
Improve Customer Loyalty
Allow Customers To Queue Anywhere
reduce staff workload

Real-time video calls with Assistant Anywhere

Assistant Anywhere delivers a more personalised digital experience to your customers. It empowers your employees to deliver better service, improve customer engagement, shorten the sales process, and lower costs. It’s also incredibly easy to deploy. See how Assistant Anywhere brings the customer right to you – watch our short video.

What our customers say

Finger Lakes Health
Finger Lakes Health Customer Quote

We love Q-Flow and don’t know what we would do without it. Because of Q-Flow we have made improvements to ensure that patient throughput and Customer Service standards are met on a consistent basis.

Finger Lakes Health
Geneva General and Soldiers and Sailors Memorial Hospitals
Wake Forest Baptist
Wake Forest Baptist Customer Quote

I have never been so impressed at how organized the clinics are. It is so efficient. Q-Flow has thought of everything.

Suzanne Coetzer, Sr. Clinical Project Manager, Information Technology Services
Wake Forest Baptist Health

Brands that trust us